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Questions about your order

How fast will my order be delivered?

Can I return my order?

I have not received an order confirmation in the mail. Has my order come in?

I want my order to be delivered to someone else. Is this possible?

My order is intended as a gift. Can the recipient see the price?

Questions about DIY mosaic kit

How complete are the mosaic DIY kits?

Is it dangerous to work with glass mosaics?

What age is mosaic suitable for?

Some of the mosaic tiles in my tile set are sticking together. Is this normal?

There is a board hanger in my parcel. Is it strong enough?

I have lost the working instructions that came with the kit, but am not finished yet. What should I do now?

Questions about mosaics in general

I have my own base and mosaic tiles. What type of adhesive should I use?

How much space should I leave between the pieces?

How do I know what is the bottom or top of the mosaic tiles?

I sent an email to ask about something, but did not receive a reply.

Questions about the workshops

Where will the workshop be?

How long does a workshop take?

Can I bring my own base?

I am not very creative. Is a workshop something for me?

Can I choose my own date for a workshop?

Can I sign up individually?

Questions about kids parties

From what age is a mosaic party for children possible?

Should children also be allowed to work with a wheeled nipper?

Can we bring our own birthday cake and gifts?

What should I imagine from a surprise bag?

What is the location of the party?